FAQ – Fine Luthiers

Secure online payments can be made through our website using credit cards.

Or you can also directly contact us to purchase an instrument with a Wire bank transfer. Cash prices are a discounted amount based on an item’s total price and are valid only for the payment through Wire transfer. Contact us for bank info and invoices.

You can also use our Lay-Away Program to spread the cost.
Check the detail below in the Financing Option.

We regularly order our spec guitars from luthiers each year. Pre-order and hold of these incoming guitars are always available.

Pre-order: Secure online payments can be made through our website using credit cards. Or you can also directly contact us to purchase an instrument with a Wire bank transfer. Cash prices are a discounted amount based on an item’s total price and are valid only for the payment through Wire transfer. Contact us for bank info and invoices.

Hold: Pay a Minimum 25% non-refundable deposit to hold an incoming guitar. Then clear the balance before the completion of the build.

You can also use our Lay-Away Program to spread the cost.
Check the detail below in the Financing Option.

Fine Luthiers started up with a few Bespoke builds, and we've successfully delivered the dream guitars to our customer. From start to delivery, we help you to find the best options to meet your needs.

35% Deposit upon your commissioned Specs and Estimate.

After your spec is locked with a luthier, 35% of the total guitar price becomes non-refundable as the commissioned deposit.

Then Pay a 15% Deposit at the starting of the build.

Clear the balance right before the completion of your build.

If you cancel the order during the build process, we can only return your payments, excluding the commissioned deposit, once we sell the guitar.

The Lay-Away Program does not apply to Bespoke build.

This simple finance program will help you to purchase your dream guitar at 0% interest without any credit checks.

Contact us to confirm an instrument is available for layaway, and pay the initial 25% Deposit.

Then the guitar will be hidden from our website and physically locked away so no one can access this guitar.

We will work together with you on a monthly payment plan for up to 90 days. Your monthly payment can be increased or decreased flexibly.

Once you clear the balance, we will ship the guitar to you.

All payments are non-refundable and not eligible for exchange or transfer. All layaway sales are final sales since we take the instrument off the market for you, and there is no trial period.

Ordering

Shipping

Return & Refund

Financing Option